We sell costumes and accessories such as wigs, hats, stockings, shoes, bling and theater makeup, for all ages. We have historical costumes, school projects costumes, disco, renaissance, medieval, 1920's, 1800's, Religious, childrens, infants, pets, and too many more to list...so take a minute and come and browse. We are family owned, operated and loved so let us help you have fun at your next party or event.
Our contact information:
By email:
customercare@overthetopcostume.com
By standard mail:
Over the Top Costume Shoppe
280 Commerce Street Ste. 280
Southlake, TX 76092
Get directions if you want to shop at the retail store.
By phone:
817.416.0063 (10-7 CST)
nacheska@overthetopcostume.com
By email:
customercare@overthetopcostume.com
By standard mail:
Over the Top Costume Shoppe
280 Commerce Street Ste. 280
Southlake, TX 76092
Get directions if you want to shop at the retail store.
By phone:
817.416.0063 (10-7 CST)
nacheska@overthetopcostume.com
Shipping Information:
We try to ship items in stock within 24 hours of receipt of order unless we are in the October Halloween Madness...we will send an immediate email if we do not have an item and will let you know your options...but in the Halloween season, we will ship within 2 business days.
Refund, Returns and Cancellation Policies:
1.Returns must be post marked within 14 days of the original order date.
NOTE: Orders placed between October 10th and November 1st are not eligible for a refund.
2.Item(s) being returned must be new, unused and in their original packaging with all accessories. 3.Item(s) must be returned to us via a traceable shipping method with a delivery confirmation with all shipping costs pre-paid.
Exchanges: If you wish to exchange an item(s), please call us @ 817.416.0063 to indicate an exchange and get the items back to us within 14 days of your original order date.
Defective Items: If there is a problem with your order, contact a customer care representative within 14 days of the original order date.While we do everything within our power to ensure that you receive the product(s) you ordered in the condition you expect, sometimes mistakes and accidents happen.We will do our best to ensure that the issue is resolved to your satisfaction. Replacement items will be shipped the same method as the original order.Defective or incorrect orders are available for exchange only during blackout dates.
The following items are NOT returnable: 1.Undergarments 2.Socks and stockings 3.Shoe covers, boot tops, slippers 4.Eye lashes 5.Wigs, beards, facial hair or any other artificial hair 6.Cosmetics 7.Teeth 8.Prosthetic Noses or Chins 9.Cigarette Holders
Frequently Asked Questions:
Do I get a tracking number with my order? Yes! You will receive via email the tracking number unique to the service you choose.
How do I know it will fit? Just email us your measurements, and we will measure the costume against the data provided.
We try to ship items in stock within 24 hours of receipt of order unless we are in the October Halloween Madness...we will send an immediate email if we do not have an item and will let you know your options...but in the Halloween season, we will ship within 2 business days.
Refund, Returns and Cancellation Policies:
1.Returns must be post marked within 14 days of the original order date.
NOTE: Orders placed between October 10th and November 1st are not eligible for a refund.
2.Item(s) being returned must be new, unused and in their original packaging with all accessories. 3.Item(s) must be returned to us via a traceable shipping method with a delivery confirmation with all shipping costs pre-paid.
Exchanges: If you wish to exchange an item(s), please call us @ 817.416.0063 to indicate an exchange and get the items back to us within 14 days of your original order date.
Defective Items: If there is a problem with your order, contact a customer care representative within 14 days of the original order date.While we do everything within our power to ensure that you receive the product(s) you ordered in the condition you expect, sometimes mistakes and accidents happen.We will do our best to ensure that the issue is resolved to your satisfaction. Replacement items will be shipped the same method as the original order.Defective or incorrect orders are available for exchange only during blackout dates.
The following items are NOT returnable: 1.Undergarments 2.Socks and stockings 3.Shoe covers, boot tops, slippers 4.Eye lashes 5.Wigs, beards, facial hair or any other artificial hair 6.Cosmetics 7.Teeth 8.Prosthetic Noses or Chins 9.Cigarette Holders
Frequently Asked Questions:
Do I get a tracking number with my order? Yes! You will receive via email the tracking number unique to the service you choose.
How do I know it will fit? Just email us your measurements, and we will measure the costume against the data provided.
